How to Contact CMI
Our factory and offices are located at:
Our phones are staffed from 8:30am to 4:00pm Eastern Time (GMT minus 5).
Our fax machine answers anytime, domestically, internationally, and interplanetarily at:
If you're trying to navigate to us by GPS, find your way to N 38° 38' 30" W 79° 19' 36". If you're just trying to sight in your ICBM, please point it elsewhere as we're not interested.
You've already found our website. You can e-mail our Sales Department at firstname.lastname@example.org to request a catalog or with questions related to orders. If you have any billing questions, please direct them to Marcia in our Accounting Department at Marcia@cmi-gear.com, and she'll do her best to sort them out for you. General kudos, complaints, and the like about the website and catalog can be directed to Tim@cmi-gear.com, who responds well to kindness and chocolates but is completely unable to send you a catalog (download one here or direct those requests to the sales department, please).
Thanks for your interest in CMI, and Happy Climbing! Or rappelling (or abseiling, if you prefer), tree maintaining, rescuing, zip-lining, or any of the hundreds of other things you can find to do with our products!